What to Expect if you are a New Patient
- Bring your insurance card/information
- Bring your doctor’s referral slip if you have one.
- Allow 60-65 minutes for your initial visit.
- Arrive a few minutes prior to your appointment to fill out simple paperwork, or save time and download our forms, print them, fill them out, and bring them with you.
- Wear comfortable clothes that will facilitate a physical examination and physical activities/exercises.
New Patient Forms & all other Forms
Q: Will my insurance cover me?
A: Insurance coverage is unique for each patient. Please contact your insurance carrier to determine what coverage you have for physical therapy; how many visits allowed per year, is it subject to your deductible and out-of-pocket limits, and whether or not you’ll need a referral/prescription from a healthcare provider?
Q: Do I need a referral?
A: 1. Most private insurance carriers do not require a referral.
2. The Oregon Physical Therapy Licensing Board requires a healthcare provider’s referral for Workers’ Compensation Program claimants.
3. Auto carriers require a referral for auto accident claimants.
4. Medicaid carriers require a referral for their subscribers.
5. . Medicare does not require a referral for PT, but does require physician involvement with the treatment plan, so we ask all of our Medicare patients to get a referral for physical therapy so that their doctor is included in the documentation-sharing loop. This can be as simple as a phone call to your doctor asking for a verbal “ok” to come to PT. We will then send the paperwork to your provider for signature.
6. The Oregon Physical Therapy Licensing Board allows unlimited access if insurance is not billed.
7. If insurance is billed, your access is limited to the # of visits per year your plan allows. After you’ve exhausted your insurance benefits, you may continue treatment on a self-pay basis.
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